Booking Terms   & Conditions

All bookings for MAMABirth classes are made subject to the below terms & conditions

 

If you wish to book but have any concerns or questions about the T&Cs, please get in touch via email hayley@midwivesandmothers.com.au
BEFORE booking.

Cancellation & Refund Policy

Due to our small group sizes & high demand, payment is required in full at time of booking & is non-refundable in the event of change of mind, other engagements, forgetting to attend or illness.  Full refunds will only be given for unexpected early births (provided you are less than 36 weeks pregnant at the start of the course) or if we need to cancel the course. If you wish to move your booking to another course date, please get in touch at least 7 days before the start of your booked course (space permitting).  If you’d like to pay in installments, please contact us on 03 9376 7474.

 

For in-person Classes:


If changes in restrictions / lockdowns occur: we will live-stream the class via Zoom instead & presenters will contact you to confirm arrangements.  No full or partial refunds apply in this instance.
If presenters have any COVID-19 symptoms: to keep everyone safe they will stay home & we will do our best to arrange another presenter to teach the course. In the event this is not possible, as a last resort, we will live-stream the class via Zoom instead & presenters will contact you to confirm arrangements. No full or partial refunds apply in this instance.

If you have any symptoms on the day: please get in touch & we will offer you a Zoom link so you can still participate in the course from home.

Disclaimer

 

Prior to participating in the course, participants are required to sign a consent form agreeing to the following disclaimer, which applies to all information shared in the class, as well as on our website & social media platforms:

  • Information & advice provided in the classes is of a general nature only and may not necessarily pertain to your individual circumstances. 

  • Important decisions regarding you or your baby’s care should not be based solely on the information & advice presented in these classes. The information should rather be evaluated in the context of your individual circumstances, in discussion with your maternity care provider.

  • You agree to contact your maternity care provider in the first instance if you have any concerns regarding your wellbeing or that of your baby.

  • We cannot accept responsibility for any links provided to external websites as the content may change from when we have viewed them.  The views, opinions and beliefs expressed are those of the individual writers and do not necessarily correlate with those of Midwives and Mothers Australia (MAMA) or the MAMABirth presenters.

  • Classes may include practising upright, mobile & active positions recommended for pregnancy, labour & birth. Please speak to your maternity care provider if you have any concerns/underlying issues to confirm you are able to perform basic postures.

  • In any event, you acknowledge and agree that you assume the risks associated with any and all activities and/or exercise in which you participate & in the event of any injury you waive any claims against MAMABirth.

 

No Shows / Arriving Late

Reminder emails are sent out to participants prior to the first class in their booked series, however, it remains participants' responsibility to remember dates, times & location of classes they have booked into.  

All classes will commence at the start time stated in your confirmation emails unless otherwise arranged, therefore if you are running late, you are requested to contact the MAMABirth presenter via the contact details provided in your confirmation email.  Classes times will not be rescheduled or postponed due to lateness; missed time & content will be forfeited.

Full or partial refunds will not be granted for no-shows or arriving late unless under exceptional circumstances, and only at the sole discretion of the MAMABirth presenter. 

Vouchers

 

Some MAMABirth classes include free vouchers to be used at the leisure of participants.  Sole responsibility for redeeming vouchers, as instructed on each voucher, lies with participants.  See individual vouchers for T&Cs.